Our Colossal Privacy

Our Colossally Strong
Privacy Policy

The Colossal Webs Company respects the privacy and security of its customers and users of its website. The Colossal Webs Company strives to provide you with a personalized internet experience that delivers to you the information, products and services that you need.

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OUR COLOSSAL PRIVACY POLICY

The Colossal Webs Company respects the privacy and security of its customers and users of its website. The Colossal Webs Company strives to provide you with a personalized internet experience that delivers to you the information, products and services that you need. In order to achieve this goal, The Colossal Webs Company sometimes collects information during your visits to our website. We will not disclose this information to any person or organization outside The Colossal Webs Company, except as described in this Privacy Policy. This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

We have prepared this Privacy Policy to enable you to understand which personal identifying information of yours is collected, how and when we might use your information, how we protect your information, who has access to your information, and how you can correct any inaccuracies in the information.

Information We Collect

The Colossal Webs Company collects certain information from and about its users three ways: (i) from our web server logs, (ii) with cookies and (iii) directly from the user.

Web server logs: When you visit our website, The Colossal Webs Company may collect information to administer the site and analyze its usage. The Colossal Webs Company may collect information such as:

your Internet protocol address;the type of browser or computer you use;the number of links you click within our website;the state or country from which you accessed our website;the date and time of your visit;the name of your Internet service provider;the Web page from which you linked to our website; andthe pages you viewed on our website

Cookies: The Colossal Webs Company’s website use cookies (i.e., small bits of text that our servers place into a file on your computer’s hard drive). We use cookies to save your preferences and login information, and provide personalized functionality. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on The Colossal Webs Company’s website, and may even make it impossible for you to register for services on our Web site or order products in our shopping carts, that must track your cookies from page to page until checkout and payment of product.

Personal information users give us: On some pages of our website, users can register to purchase products or services, receive personalized content and participate in surveys or forums. When you register, The Colossal Webs Company may ask you for some personal information.

If you’re purchasing products or services, we may also request financial information such as credit card or bank account information. Any financial information we collect is used only to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for your name, address, e-mail address or telephone number. We may then contact you with information about The Colossal Webs Company’s products and services.

As a security measure and to ensure that our website and computer network remain available to all customers, The Colossal Webs Company may use software programs to monitor network traffic or to identify unauthorized attempts to upload or change information, or otherwise cause damage. These software programs may also collect information regarding your use of our website and computer network.

You may also be asked to disclose personal information to us so that we can provide technical support assistance and information to you. For example, we may collect personal information from you (such as an e-mail address, system information and problem descriptions) in order to provide online technical support and troubleshooting. If you choose to correspond with us through electronic communication (e.g. email, online chat or instant messaging), we may retain a copy of the electronic communication together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Finally, some pages of The Colossal Webs Company’s website may make chat rooms, forums, message boards, news groups or instant messaging available to you. Please remember that any information disclosed in these areas is public. You should exercise caution when disclosing personal information in these areas. Don’t disclose information in these public forums that might be considered confidential – such as financial information, social security numbers, passwords or email addresses. Users should be aware that when they voluntarily disclose personally identifiable information in public areas such as bulletin boards or chat areas, that information and any substantive information disclosed in the communication can be collected and used by third parties. This could result in unsolicited messages from others who post on such sites and are beyond the control of The Colossal Webs Company.

How We Use Your Information

The Colossal Webs Company uses the information we collect to notify you about your account and to notify you about changes to the terms and conditions governing your use of our website, products and services. We may also use the information we collect to notify you about other products and services we think you will find valuable and about special offers. You may notify us of your desire not to receive notifications relating to new products and services and special offers by “opting-out” as provided for below.

At this time, The Colossal Webs Company does not provide aggregate information about our customers, this website’s traffic patterns and related website usage information to third parties. Should we begin to do so, we will inform our customers. Indeed, if we do begin to share information with third parties, such parties will need to be affiliates and reputable third parties, but any shared information will not include personally identifying data. We will take measures to select product or service providers that are responsible and afford similar privacy protections to their customers. However, we cannot and do not make any representations about the practices and policies of these companies.

If you don’t want to receive promotional materials from The Colossal Webs Company, you may opt out at any time. To do so, simply use our contact information to let us know. Upon properly opting-out, The Colossal Webs Company will take reasonable efforts to delete a user’s personal information from its database. However, please note that it may be impossible to entirely delete a user’s information because some residual information may reside on backups or records of deletions. Deleting a user does not means getting rid of all user records. It means deleting a user from those that can be contacted for marketing-related matters. We do keep billing records of our customers for legal and tax purposes.

How We Protect Your Information

The Colossal Webs Company uses technical security measures to prevent the loss, misuse, alteration or unauthorized disclosure of information under our control.

When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (“SSL”) technology. However, please note that electronic communication (e.g. email, online chat or instant messaging) that you may send to us may not be secure unless we advise you in advance that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as financial information, social security numbers or passwords to us through unsecured electronic communication.

Access to Your Information

The Colossal Webs Company will share or disclose your personal data only as required by law, in a matter of public safety or policy, or as compelled by a court of law; your very personal data will never be shared

We may from time to time share your more generic information with other affiliates or partners of The Colossal Webs Company, if any (as described above), including with agents and contractors who use such information only on behalf of The Colossal Webs Company or only in connection with administering or delivering products and services on behalf of The Colossal Webs Company.

Links to Other Websites

The Colossal Webs Company’s website contain links to sites maintained by other companies that are not affiliated with The Colossal Webs Company. We are not responsible for the privacy practices or the content of those sites, and we encourage you to use caution when visiting them. In particular, we recommend you view the privacy policy posted on each site.

How to Correct Inaccuracies

If you’ve registered with our website, you can access and update your information online in our Client Area, where you probably have a billing account if you ever ordered any of our products. Otherwise, you may contact us via our contact form if you have forgotten your password.

Privacy Policy Changes

The Colossal Webs Company hereby reserves the right to amend, alter, modify, replace or suspend this Privacy Policy, from time to time, in its sole discretion. All such changes to this Privacy Policy will be effective when posted on The Colossal Webs Company’s website.

Questions

If you have any comments or questions regarding this Privacy Policy please Contact Us.

Frequently Asked Questions

We answer some of the questions you may have about our servicess.

For Web-hosting accounts, any prepayment covering a specific hosting term (monthly, quarterly, yearly) is a commitment to the chosen term. Once a term has commenced, it can no longer be refunded. Therefore, all Payments to The Colossal Webs Company are Non-Refundable, except where we were unable to provide or deliver the services that you ordered, and only after we have determined that we are unable to provide such services. When closing or cancelling a service, prepayments covering the cuurrent, running term cannot be refunded. The customer must schedule a cancellation to take effect at the next renewal date. Tools are available in the customer’s billing account that allow for such scheduled automatic cancellations. Customers may be credited only with the full value of advanced payments beyond the initial prepayment period, such as would be the case when a customer pays for two terms in advance. In such a case, only the second term is fully refundable if never commenced. Any term commenced is due. To avoid any type of misunderstanding as to what we can or cannot do, please contact us to make sure that we can indeed provide the services that you desire. All current and prospective Hosting customers (Shared/Virtual, Managed, E-Mail, Resellers, SiteBuilder) must agree to all of our terms and conditions as stipulated in our Terms of Service (TOS), Acceptable Use Policy (AUP), and Reseller Agreement.

A domain name is primarily the main address to your Website. When people type your domain name directly into the address bar of your Web browser, they are taken directly to your Website if it exists in some server anywhere in the world. This works kind of like typing the physical address of your destination in a GPS device and being taken there automatically by your car. But your domain name also allows you to have personalized email addresses both for yourself and your family or for employees in your company.  So, instead of having generic emails such as those provided for free by email providers such as Google or Yahoo, you can set up your emails in a way that reflects your own identity. Last but not least, by registering a domain name, you protect and secure your Internet identity and, thus, prevent the possibility of identity theft whereby someone else would register a domain name in your name or in the name of your company. Even if you have no current need for a Website or personalized email, nothing says such need might not arise later.

Identity theft has become an unbearable scourge all over the Worldwide Web. Chances are some scammer, spammer, hacker or crook, somewhere in the world today, will register a domain in your personal name or in the name of your company, thus depriving you of your ability to use your own identity for personal or business reasons. Registering a domain name in your own name or in the name of your company helps you protect your identity for future use even if you currently have no email or Web-hosting account. Protect your personal or company’s identity now, before it is too late. This can’t wait. Do it today.

Registering a domain name is fast and easy. Use any of the domain search forms on our Website to type the keyword and extension for the domain name you want. If the domain name is available and you are satisfied with the price, simply follow the ordering prompts and you are on your way to establishing your brand and identity!

Yes. Domain name parking is the way to go if you have no immediate plans for deploying or building a Website. By registering a domain name with us and requesting domain parking services, we can set it up with an “Under Construction” page that will tell people that the domain is taken and you might be using it at some point in the future. And, remember, by registering a domain name, you protect and secure your Internet identity and, thus, prevent the possibility of identity theft whereby someone else would register a domain name in your name or in the name of your company. Even if you have no current or immediate need for a Website or personalized email, nothing says such need might not arise later.

A domain name tells the world who you are and what you do.Domain names help you reach out to new audiences and allow them to discover your content and hear your message, thereby eestablishing your identity and brand. Domain names make memorable calls to action no matter the medium. We offer hundreds of new domain extensions that can help you tell your story exactly the way you want. Search for a name, word, or phrase and we’ll help you find the perfect domain name to own your piece of the internet.

It can take as little as 2 hours for the most common domain names, but typically as long as 24 hours for a domain name to begin to be active and display your content on the Internet. Certain domain names, especially country domains, may take longer due to their requiring different levels of verification, such as residency requirement or local address. It may also occur errors whereby the system tells you a domain is unavailable. Double check with us.

No. You can configure your NameServers at your current registrar to point to our servers. During your order process, you will be provided with the NameServers needed for pointing your domain name to your Website on our servers.

Transferring your domain name to us is easy. Visit our domain transfer form and follow the instructions. To transfer a domain, make sure the domain name has NOT been newly registered in the past 60 days, is unlocked, and is eligible for transfer from your current registrar. Certain types of domains, such as .com and .net domains, also require you to provide an EPP authorization code in order to authorize the transfer. An EPP transfer authorization code is a security code that indicates you have the right to transfer the domain name. You should be able to get this EPP code from your current Registrar. Please contact your current registrar to obtain this code prior to submitting your transfer request.

No. If you do not need a Website or personalized email for now, you can simply register your domain name and park it. Parking a domain name means registering a domain mame without a corresponding Web-hosting or email package and having it point to an “Under Construction” page on our server. Parking a domain name is a good way of reserving your domain name for future use. For a nominal fee, we will park your domain name on our servers. The option to park your domain is offered to you at the time of domain registration.

No. Not at all. Our cost-effective, yet extremely reliable Colossal Mail Hosting plans are typically tailored for those amongst our clients who do not wish to become entangled in tech stuff. With our user-friendly Control Panel, Webmail facility, and email apps, you can easily access your emails, 24/7, from anywhere in the word. No major technical knowledge required.

Yes. Our cost-effective, yet extremely reliable Shared Hosting plans are typically tailored for those amongst our clients who are technically savvy enough to independently design, deploy, and manage their own Web sites. All we do is ensure that the servers hosting their sites are up and running at all times. Shared Hosting customers are therefore expected to know what to do to make their Web pages available to the public. Customers who are too busy or have no tech skills should consider our Managed Hosting Plans.

“Shared Hosting” simply means that your Web-hosting account shares a server with other customers in a protected environment that securely isolates your account’s Web space, internally preventing access from other users while allowing visitors to access the Web pages hosted in your public Web space from the Internet.

Our Managed Hosting are typically tailored for customers who are either too busy or not tech savyy enough to design, deploy, and manage their own Websites. And this is where we come in: We do everything for you, from registering your domain name (if you do not have one already) to designing, deploying, and delivering a finished Website product to you based on your instructions. We then, of course, host your site on our own servers and manage it for you. This is the ideal turn-key solution for those customers who are seeking peace of mind and do not want the daily hassle and distraction of having to worry about the nitty-gritty of Website management.

You can access your messages via Webmail or mail apps. With Webmail, all you have to do is type your domain name in your Web browser with the webmail call (www.yourdomain.com/webmail). Once on the Webmail page, login with your email and password, and voilà! You will gave a choice of apps for reading your messages via Webmail (SquirrelMail, Horde or RoundCube). Alternatively, if you have a portable or desktop device such as an iPad, an iPhone or a desktop computer, you can install an app such as Mail, Thunderbird, Outlook, etc., and configure it to download your emails from the server. Your Control Panel with us contains information for configuring your mail client to access your emails on our servers.

In addition to your own ability to design Web pages using coding or Web design tools such as Adobe’s Dreamweaver, Canva and others, plenty of auto-install apps and scripts, including WordPress, are available in your Control Panel that will give you a head start and help you deploy a Website quickly and effectively. With secure FTP (SFTP) or your Control Panel’s FileManager, you can securely upload files to your Web space. Alternatively, you con order a SiteBuilder Hosting plan from us that will allow you to directly design and deploy your Website on our servers.

Such formulas as “unlimited email accounts” or  “Unlimited databases” mean that you are not limited as to the number of email accounts or MySQL databases you can create, up to your allocated disk space capacity. In other words, you are limited only by how many email accounts you can fit within your allocated disk space.