Acceptable Use

Our Colossally Fair
Acceptable Use Policy

The Colossal Webs Company provides Internet World Wide Web page hosting, Marketing, and Development. The Colossal Webs Company has certain legal and ethical responsibilities consisting with the use of its server and equipment involved in these services.

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OUR ACCEPTABLE USE POLICY

The Colossal Webs Company provides Internet World Wide Web page hosting, Marketing, and Development. The Colossal Webs Company has certain legal and ethical responsibilities consisting with the use of its server and equipment involved in these services.

The Colossal Webs Company general policy is to act as a provider of Internet presence. The Colossal Webs Company has specific ethical concerns regarding the use of its computers detailed below. The Colossal Webs Company reserves the right to suspend or cancel a customer’s access to any or all services provided by The Colossal Webs Company when we decide that the account has been inappropriately used.

The Colossal Webs Company’s Acceptable Use Policy (“AUP”) is provided to give our customers and users a clear understanding of what The Colossal Webs Company expects of them while using the service. All users of The Colossal Webs Company’s Internet services: those who access some of our Services but do not have accounts, as well as those who pay a service fee to subscribe to the Services, must comply with this AUP and our Terms of Service (TOS).

Use of The Colossal Webs Company Service constitutes acceptance and agreement to The Colossal Webs Company’s AUP as well as The Colossal Webs Company’s Terms of Service (TOS).

We support the uncensored flow of information and ideas over the Internet and do not actively monitor subscriber activity under normal circumstances. Similarly, we do not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the services, except for certain proprietary Web sites. However, in accordance with our Terms of Service (TOS), we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP. The Colossal Webs Company may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this AUP may result in the suspension or immediate termination of either your The Colossal Webs Company account or other actions as detailed in Section 3 WITHOUT PRIOR NOTICE.

This document is intended to provide a basic understand of The Colossal Webs Company’s Acceptable Use Policy. The following are guidelines for the establishment and enforcement of The Colossal Webs Company’s AUP: § Ensure reliable service to our customers
§ Ensure security and privacy of our systems and network, as well as the networks and systems of others
§ Comply with existing laws
§ Maintain our reputation as a responsible service provider
§ Encourage responsible use of the Internet and discourage activities which reduce the usability and value of Internet services
§ Preserve the value of Internet resources as a conduit for free expression and exchange of information
§ Preserve the privacy and security of individual users

The Colossal Webs Company intends to provide its customers access to everything the Internet has to offer. While the The Colossal Webs Company is firmly committed to the principles of free speech, certain activities that may be damaging to the resources of both the The Colossal Webs Company and the Internet and cannot be permitted under the guise of free speech. The resources of the The Colossal Webs Company and the Internet are limited, and abuse of these resources by one user has a negative impact on the entire community.

We do not routinely monitor the activity of accounts except for measurements of system utilization and the preparation of billing records. However, in our efforts to promote good citizenship within the Internet community, we will respond appropriately if we become aware of inappropriate use of our service.

You may not use your dedicated server or virtual site to publish material, which The Colossal Webs Company determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, “material” refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, logos), executable programs, video recordings, and audio recordings.

If a The Colossal Webs Company account is used to violate the Acceptable Use Policy or our TOS, we reserve the right to terminate your service without notice. We prefer to advise customers of inappropriate behavior and any necessary corrective action, however, flagrant violations of the Acceptable Use Policy will result in immediate termination of service. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.

As a member of our network community, you must use your Internet access responsibly. If you have any questions regarding this policy, please contact us.

VIOLATIONS OF The Colossal Webs Company ACCEPTABLE USE POLICY

The following constitute violations of this AUP:

1. Illegal use: The Colossal Webs Company’s services may not be used for illegal purposes, or in support of illegal activities. The Colossal Webs Company reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

2. Harm to minors: Use of the The Colossal Webs Company service to harm, or attempt to harm, minors in any way, including, but not limited to child pornography.

3. Threats: Use of the The Colossal Webs Company service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.

4. Harassment: Use of the The Colossal Webs Company service to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.

5. Fraudulent activity: Use of The Colossal Webs Company service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as “pyramid schemes,” “ponzi schemes,” and “chain letters.”

6. Forgery or impersonation: Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.

7. Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM) Use of the The Colossal Webs Company service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate termination of the offending The Colossal Webs Company account.

IMPORTANT NOTICE:

BEGINNING IMMEDIATELY, anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation WILL be immediately and permanently removed from our network without notice.

8. E-mail / News Bombing: Malicious intent to impede another person’s use of electronic mail services or news will result in the immediate termination of the offending The Colossal Webs Company account.

9. E-mail / Message Forging: Forging any message header, in part or whole, of any electronic transmission, originating or passing through the The Colossal Webs Company service is in violation of this AUP.

10. Usenet SPAMing: The Colossal Webs Company has a zero tolerance policy for the use of its network for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.

11. Unauthorized access: Use of the The Colossal Webs Company service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of The Colossal Webs Company’s or another entity’s computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending The Colossal Webs Company account is subject to immediate termination.

12. Copyright or trademark infringement: Use of the The Colossal Webs Company service to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software. All users of the Colossal Webs Company must abide by our Digital Millennium Copyright Act (DMCA) Guidelines.

13. Collection of personal data: Use of the The Colossal Webs Company service to collect, or attempt to collect, personal information about third parties without their knowledge or consent.

14. Network disruptions and unfriendly activity: Use of the The Colossal Webs Company service for any activity which affects the ability of other people or systems to use The Colossal Webs Company Services or the Internet. This includes “denial of service” (DOS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment, intended or not intended, is prohibited. It is the Member’s responsibility to ensure that their network, Web sites, scripts, and/or services are configured in a secure manner. A Subscriber may not, through action or inaction, allow others to use their network, Web sites, scripts and/or services for illegal or inappropriate actions. A Subscriber may not permit their network, Web sites, scripts and/or services, through action or inaction, to be configured in such a way that gives a third party the capability to use their network, Web sites, scripts, and/or services in an illegal or inappropriate manner. Unauthorized entry and/or use of another company and/or individual’s computer system will result in immediate account termination. The Colossal Webs Company will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data.

15. Fraud: Involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it.

16. Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right: Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.

17. Distribution of Viruses: Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.

18. Inappropriate Use of Software: Use of software or any device that would facilitate a continued connection, i.e. pinging, while using The Colossal Webs Company services could result in suspension service. Similarly, use of scripts that disrupt network functionality or consume an exaggerate amount of server resources, including mailing list scripts and other badly programmed and configured software, is not allowed and will lead to suspension or termination of service.

19. Third Party Accountability: The Colossal Webs Company subscribers will be held responsible and accountable for any activity by third parties, using their account, that violates guidelines created within the Acceptable Use Policy.

20. Violation Of The Colossal Webs Company Virtual Accounts: It is absolutely forbidden to host IRC servers on Virtual Server Accounts. Virtual Server Accounts found hosting this material will be subject to immediate cancellation without refund. Although allowed, prior authorization is necessary if you wish to host pornographic content.

21. IRC networks: It is absolutely forbidden to host an IRC server that is part of or connected to another IRC network or server. Servers found to be connecting to or part of these networks will be immediately removed from our network without notice. The server will not be reconnected to the network until such time that you agree to completely remove any and all traces of the irc server, and agree to let us have access to your server to confirm that the content has been completely removed. Any server guilty of a second violation will result in immediate account termination.

22. Security

You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee. Therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.

§ Your password provides access to your account. It is your responsibility to keep your password secure.

§ Sharing your password and account access with unauthorized users is prohibited. You should take care to prevent others from using your account since you will be held responsible for such use.

§ Attempting to obtain another user’s account password is strictly prohibited, and may result in termination of service.

§ You must adopt adequate security measures to prevent or minimize unauthorized use of your account.

§ You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.

§ You may not attempt to interfere with service to any user, host or network (“denial of service attacks”). This includes, but is not limited to, “flooding” of networks, deliberate attempts to overload a service, and attempts to “crash” a host.

§ Users who violate systems or network security may incur criminal or civil liability. The Colossal Webs Company will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

23. Network Performance

The Colossal Webs Company accounts operate on shared resources. Excessive use or abuse of these shared network resources by one customer may have a negative impact on all other customers. Misuse of network resources in a manner which impairs network and server performance is prohibited by this policy and may result in termination of your account.

You are prohibited from excessive consumption of resources, including CPU time, memory, disk space and session time. You may not use resource-intensive programs which negatively impact other customers or the performances of The Colossal Webs Company systems or networks. The Colossal Webs Company reserves the right to terminate or limit such activities.

24. REPORTING VIOLATIONS OF The Colossal Webs Company AUP

The Colossal Webs Company requests that anyone who believes that there is a violation of this AUP direct the information to the Abuse Department. Contact us to report abuse.

If available, please provide the following information:

§ The IP address used to commit the alleged violation

§ The date and time of the alleged violation, including the time zone or offset from GMT

§ Evidence of the alleged violation

E-mail with full header information provides all of the above, as do system log files. Other situations will require different methods of providing the above information. The Colossal Webs Company may take any one or more of the following actions in response to complaints:

§ Issue written or verbal warnings
§ Suspend the Member’s newsgroup posting privileges
§ Suspend the Member’s account
§ Terminate the Member’s account
§ Bill the Member for administrative costs and/or reactivation charges
§ Bring legal action to enjoin violations and/or to collect damages, if any, cause by violations

25. REVISIONS TO THIS ACCEPTABLE USE POLICY

The Colossal Webs Company reserves the right to revise, amend, or modify this AUP, our Terms of Service (TOS) and our other policies and agreements at any time and in any manner. The Colossal Webs Company is under no obligation to notify customers of any change to its AUP (Acceptable Use Policy). It is the responsibility of each subscriber to visit this page at least every week for possible changes to the Terms of Service (TOS) and AUP. Not being aware or notified of any change cannot be used as an excuse. Each customer will have 15 days following any change to notify us of their intention to cancel service because of disagreement with changes to the present AUP (Acceptable Use Policy).

Frequently Asked Questions

We answer some of the questions you may have about our servicess.

For Web-hosting accounts, any prepayment covering a specific hosting term (monthly, quarterly, yearly) is a commitment to the chosen term. Once a term has commenced, it can no longer be refunded. Therefore, all Payments to The Colossal Webs Company are Non-Refundable, except where we were unable to provide or deliver the services that you ordered, and only after we have determined that we are unable to provide such services. When closing or cancelling a service, prepayments covering the cuurrent, running term cannot be refunded. The customer must schedule a cancellation to take effect at the next renewal date. Tools are available in the customer’s billing account that allow for such scheduled automatic cancellations. Customers may be credited only with the full value of advanced payments beyond the initial prepayment period, such as would be the case when a customer pays for two terms in advance. In such a case, only the second term is fully refundable if never commenced. Any term commenced is due. To avoid any type of misunderstanding as to what we can or cannot do, please contact us to make sure that we can indeed provide the services that you desire. All current and prospective Hosting customers (Shared/Virtual, Managed, E-Mail, Resellers, SiteBuilder) must agree to all of our terms and conditions as stipulated in our Terms of Service (TOS), Acceptable Use Policy (AUP), and Reseller Agreement.

A domain name is primarily the main address to your Website. When people type your domain name directly into the address bar of your Web browser, they are taken directly to your Website if it exists in some server anywhere in the world. This works kind of like typing the physical address of your destination in a GPS device and being taken there automatically by your car. But your domain name also allows you to have personalized email addresses both for yourself and your family or for employees in your company.  So, instead of having generic emails such as those provided for free by email providers such as Google or Yahoo, you can set up your emails in a way that reflects your own identity. Last but not least, by registering a domain name, you protect and secure your Internet identity and, thus, prevent the possibility of identity theft whereby someone else would register a domain name in your name or in the name of your company. Even if you have no current need for a Website or personalized email, nothing says such need might not arise later.

Identity theft has become an unbearable scourge all over the Worldwide Web. Chances are some scammer, spammer, hacker or crook, somewhere in the world today, will register a domain in your personal name or in the name of your company, thus depriving you of your ability to use your own identity for personal or business reasons. Registering a domain name in your own name or in the name of your company helps you protect your identity for future use even if you currently have no email or Web-hosting account. Protect your personal or company’s identity now, before it is too late. This can’t wait. Do it today.

Registering a domain name is fast and easy. Use any of the domain search forms on our Website to type the keyword and extension for the domain name you want. If the domain name is available and you are satisfied with the price, simply follow the ordering prompts and you are on your way to establishing your brand and identity!

Yes. Domain name parking is the way to go if you have no immediate plans for deploying or building a Website. By registering a domain name with us and requesting domain parking services, we can set it up with an “Under Construction” page that will tell people that the domain is taken and you might be using it at some point in the future. And, remember, by registering a domain name, you protect and secure your Internet identity and, thus, prevent the possibility of identity theft whereby someone else would register a domain name in your name or in the name of your company. Even if you have no current or immediate need for a Website or personalized email, nothing says such need might not arise later.

A domain name tells the world who you are and what you do.Domain names help you reach out to new audiences and allow them to discover your content and hear your message, thereby eestablishing your identity and brand. Domain names make memorable calls to action no matter the medium. We offer hundreds of new domain extensions that can help you tell your story exactly the way you want. Search for a name, word, or phrase and we’ll help you find the perfect domain name to own your piece of the internet.

It can take as little as 2 hours for the most common domain names, but typically as long as 24 hours for a domain name to begin to be active and display your content on the Internet. Certain domain names, especially country domains, may take longer due to their requiring different levels of verification, such as residency requirement or local address. It may also occur errors whereby the system tells you a domain is unavailable. Double check with us.

No. You can configure your NameServers at your current registrar to point to our servers. During your order process, you will be provided with the NameServers needed for pointing your domain name to your Website on our servers.

Transferring your domain name to us is easy. Visit our domain transfer form and follow the instructions. To transfer a domain, make sure the domain name has NOT been newly registered in the past 60 days, is unlocked, and is eligible for transfer from your current registrar. Certain types of domains, such as .com and .net domains, also require you to provide an EPP authorization code in order to authorize the transfer. An EPP transfer authorization code is a security code that indicates you have the right to transfer the domain name. You should be able to get this EPP code from your current Registrar. Please contact your current registrar to obtain this code prior to submitting your transfer request.

No. If you do not need a Website or personalized email for now, you can simply register your domain name and park it. Parking a domain name means registering a domain mame without a corresponding Web-hosting or email package and having it point to an “Under Construction” page on our server. Parking a domain name is a good way of reserving your domain name for future use. For a nominal fee, we will park your domain name on our servers. The option to park your domain is offered to you at the time of domain registration.

No. Not at all. Our cost-effective, yet extremely reliable Colossal Mail Hosting plans are typically tailored for those amongst our clients who do not wish to become entangled in tech stuff. With our user-friendly Control Panel, Webmail facility, and email apps, you can easily access your emails, 24/7, from anywhere in the word. No major technical knowledge required.

Yes. Our cost-effective, yet extremely reliable Shared Hosting plans are typically tailored for those amongst our clients who are technically savvy enough to independently design, deploy, and manage their own Web sites. All we do is ensure that the servers hosting their sites are up and running at all times. Shared Hosting customers are therefore expected to know what to do to make their Web pages available to the public. Customers who are too busy or have no tech skills should consider our Managed Hosting Plans.

“Shared Hosting” simply means that your Web-hosting account shares a server with other customers in a protected environment that securely isolates your account’s Web space, internally preventing access from other users while allowing visitors to access the Web pages hosted in your public Web space from the Internet.

Our Managed Hosting are typically tailored for customers who are either too busy or not tech savyy enough to design, deploy, and manage their own Websites. And this is where we come in: We do everything for you, from registering your domain name (if you do not have one already) to designing, deploying, and delivering a finished Website product to you based on your instructions. We then, of course, host your site on our own servers and manage it for you. This is the ideal turn-key solution for those customers who are seeking peace of mind and do not want the daily hassle and distraction of having to worry about the nitty-gritty of Website management.

You can access your messages via Webmail or mail apps. With Webmail, all you have to do is type your domain name in your Web browser with the webmail call (www.yourdomain.com/webmail). Once on the Webmail page, login with your email and password, and voilà! You will gave a choice of apps for reading your messages via Webmail (SquirrelMail, Horde or RoundCube). Alternatively, if you have a portable or desktop device such as an iPad, an iPhone or a desktop computer, you can install an app such as Mail, Thunderbird, Outlook, etc., and configure it to download your emails from the server. Your Control Panel with us contains information for configuring your mail client to access your emails on our servers.

In addition to your own ability to design Web pages using coding or Web design tools such as Adobe’s Dreamweaver, Canva and others, plenty of auto-install apps and scripts, including WordPress, are available in your Control Panel that will give you a head start and help you deploy a Website quickly and effectively. With secure FTP (SFTP) or your Control Panel’s FileManager, you can securely upload files to your Web space. Alternatively, you con order a SiteBuilder Hosting plan from us that will allow you to directly design and deploy your Website on our servers.

Such formulas as “unlimited email accounts” or  “Unlimited databases” mean that you are not limited as to the number of email accounts or MySQL databases you can create, up to your allocated disk space capacity. In other words, you are limited only by how many email accounts you can fit within your allocated disk space.